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Refund & Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return policy:
- You have 30 days from the date of delivery to return your item(s).
- Items must be unused, unworn, and in their original packaging with all tags attached.
- For hygiene reasons, we cannot accept returns on certain items such as earrings, undergarments, or opened beauty products.
- Custom or personalized items are non-returnable unless defective.
How to Initiate a Return
- Log into your account and go to your order history.
- Select the item(s) you wish to return and choose a reason for the return.
- Print the pre-paid return label provided.
- Pack the item(s) securely and attach the return label.
- Drop off the package at your nearest post office or schedule a pickup.
Once we receive and process your return, we'll notify you via email.
Need More Help?
Our customer support team is always ready to assist you with any questions or concerns.